Privacy Policy

This Privacy Policy discloses the privacy practices for the Hin Sang website, (the "Website").

We are committed to protecting your privacy online.

Please read the following to learn what information we collect from you (the "User") and how we will use that information. If you have any questions about our privacy policy, please email us at

If you do not agree to be bounded by these terms and conditions, please do not proceed any further and do not access or use this site.

If there are any discrepancies between the Chinese and English version of these terms and conditions, the English version shall prevail.

1. Changes to Privacy Policy

We may change this Privacy Policy at any time by posting the revised Privacy Policy in the "Privacy Policy" section of the Website. The revised Privacy Policy is effective immediately when posted on the Website.

It is the responsibility of each User to review the Website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.

2. Types of Information Collected and Uses of Collected Information

We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information

Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the Website, including but not limited to creating an account, ordering a product or service from us or our partners, submitting content and/or posting content in discussion forums, entering a contest or sweepstakes sponsored by us or our partners, filling out a survey, posting a review, sending us or our partners feedback, requesting information about our services, submitting an affiliate agreement, applying for a job, posting a video or signing up for special offers from third parties through the Website (collectively, "Identification Activities"), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, we may ask you to provide us with certain personal information about yourself, including but not limited to your first and last name, mailing address (including zip code), email address, telephone number and date of birth. Any information, including email address we collected from Paypal or our Facebook page shall also be considered as one of the Personally Identifiable Information.

When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide are identified as mandatory and some are identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in the said activity.

We use Personally Identifiable Information to provide various products and services to you, including but not limited to: 1) administer sweepstakes and contests, 2) assist you to obtain the products and services, 3) enhance the operation of the Website, 4) improve our marketing and promotional efforts, 5) analyze Website use, 6) improve our product and service offerings, 7) to tailor your experience with third parties, 8) to assist in resolving dispute between yourself and the merchant (if possible) and 9) direct marketing. For example, if you send our customer service an email we may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on our Website.

If you use our Website to send information or a product to another person, we may store your personal information, and the personal information of any recipient. We may use that other person’s contact information to allow him or her to view and accept your gift or to allow the recipient to access the information you requested us to send.

We may also use Personally Identifiable Information to 1) troubleshoot, 2) resolve disputes, 3) contact you, 4) accomplish administrative tasks, 5) enforce our agreements with you, including but not limited to our Website Terms of Use and this Privacy Policy, 6) comply with the applicable law, and 7) cooperate with law enforcement activities.

In the event that we received any complaints from you regarding the products or services of Hin Sang Merchant, we will pass the Personally Identifiable Information which you have provided to us to Hin Sang Merchant, including your telephone number, so that Hin Sang Merchant may contact you directly, to resolve the dispute or complaint between you and Hin Sang Merchant.

Non-Personally Identifiable Information

Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator ("URL") of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol ("IP") address. We, and/or our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our Website through the use of electronic tools like Cookies and Web beacons or Pixel tags.

We use Non-Personally Identifiable Information to 1) troubleshoot, 2) administer the Website, 3) analyze trends, 4) gather demographic information, 5) comply with the applicable law, and 6) cooperate with law enforcement activities.

We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.

3. Release of Personally Identifiable Information

We will not share your Personally Identifiable Information with any other parties except as provided below:

We may share your information with Affiliated Vendors. We provide some products or services jointly with particular vendors. These are known as "Affiliated Vendors". We share some of your Personally Identifiable Information with Affiliated Vendors in order to help them to provide you with better service and track the performance of our program. Sharing this Information will allow an Affiliated Vendor to market directly to you should they choose to do so. However, we will only share Personally Identifiable Information with the Affiliated Vendor if you engage in an Identification Activity, and then only to the Affiliated Vendor involved in that Identification Activity. For example, if you participate in a lucky draw with a merchant, we may share your name, email address and address with that merchant.

We may share your information with Hin Sang Merchant. From time to time, we will provide offers from particular merchants (referred to as "Hin Sang Merchant") who, as part of the offer, request information on Hin Sang customers who purchased the offer. In those cases, we may share some of your Personally Identifiable Information with the Hin Sang Merchant. Sharing this information will allow the Hin Sang Merchant to contact you directly if they choose to do so. However, we will only share Personally Identifiable Information with a Hin Sang Merchant if you engage in an Identification Activity, and then only to the Hin Sang Merchant involved in that Identification Activity.

Please note that we will only provide your information to a Hin Sang Merchant with an opt-out notice to you, in which you will have a chance to choose that Hin Sang may not give the Hin Sang Merchant your personal information.

We specifically disclaim any responsibility or liability for the actions of such Hin Sang Merchant. While we inform them that they are only permitted to communicate with you for the purposes of the specific promotion with Hin Sang, we do not have any responsibility for the actions of the Hin Sang Merchant, and the actions of the Hin Sang Merchant are not in our control.

We may share your information with Authorized Third Party Service Providers. We provide some of our services and products through third parties. These "Third Party Service Providers" perform functions on our behalf, including but not limited to distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to conduct various activities, including but not limited to fulfill orders, deliver packages, send postal or email, administer contests or sweepstakes, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service.

We may also collect personal information from individuals and companies ("Affiliates") with whom we have business relationships and may have to also share their information with Service Providers to accomplish our administrative tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address to the delivery service to deliver the service. Likewise, we may release an Affiliate’s information to our bank to send out a payment. We encourage Affiliated Vendors, Affiliated Businesses, Marketing Partners and Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of there respective parties and is not subject to our control.

We may share your information in a Change of Ownership. Like any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we have maintained and received, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy.

We may share your information for our protection and the protection of others. We may also disclose Personally Identifiable Information when we believe such disclosure is appropriate to comply with the relevant law or a court order. We may also disclose your information for the purpose of enforcing or applying this Privacy Policy, our Website Terms of Use or other agreements; or protecting the rights, property or safety of the Website, its Users or others.

4. Release of Non-Personally Identifiable

We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with "Third Party Advertisers" or "Third Party Advertising Companies" and other parties as provided below:

We may use Third Party Advertising Companies to serve advertisements when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.

We may also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.

5. Direct Marketing

We intend to use your Personally Identifiable Information in direct marketing and require the data subject’s consent (which includes an indication of no objection) for that purpose. Please note that:-

i. the name, contact details, products and services portfolio information, transaction pattern and behaviour, and demographic data of the data subject held by us from time to time may be used by us in direct marketing; ii. the following classes of services, products and subjects may be marketed:-

a. purposes where we will provide you with our latest offer of various gift certificates, coupons, discounts and promotion deals usable at different local or national companies and advertisements promoting the products and services of our business partners, including but not limited to retailers, food & beverages, arts & crafts, cooking classes, insurance, education, media, services, entertainment, medical, traveling, banking, beauty, technology, transportation, household, apparel providers and related service and products and facilities;

b. services and products offered by Hin Sang Hong Company Limited’s Group and/or Hin Sang for the relevant services and products set out in (a) above;

iii. the above services, products and subject may be provided or solicited by Hin Sang and/or any member of Hin Sang Hong Company Limited’s Group, third party financial institutions, insurers, securities, commodities and investment services providers.If a data subject does not wish us to use or provide to other persons his/her data for use in direct marketing as described above, the data subject may exercise his/her right by notifying the Company or ticking the box indicating objection to receive direct marketing materials in the application form and sign and return the same to us. Or at any time, you may contact us at with your registered email address and nickname and your request to stop receiving the above information. We reassure you that we will safeguard your personal data in accordance with the law and the said data will only be used by us and the Hin Sang Merchant for the services set out above.

6. Updating and Correcting Information

We believe that you should have the rights to access and edit the Personally Identifiable Information you provide to us. You may change or amend any of your Personally Identifiable Information by accessing your account and editing your user profile. We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask us to have your user profile deleted by sending an email to

7. User Choices on Collection and Use of

As discussed above, you can always choose not to provide information, although any disclosure may be required to engage in a certain activity on the Website.

As a condition of the purchase of our products and services, we may send you Administrative and Promotional Emails (as defined below). We will send you information regarding your account activity and purchases as well as updates about our products and promotional offers.

You cannot, however, opt-out of Administrative Emails. "Administrative Emails" relate to a User’s activity on the Website, and include emails regarding a particular User’s account, requests or inquiries, and purchases of products and services.

In contrast to Administrative Emails, however, you do have a choice to opt-out of Promotional Emails. “Promotional Emails” means emails which advertising or promote our products and services, including but not limited to exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates.

If you do not want to receive any Promotional Emails from us, you may elect to opt-out of receiving any Promotional Emails at any time after registering by e-mailing us at, by writing to us at the address contained herein, or by hitting the "unsubscribe" button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and the types of Promotional Emails you do not want to receive or subscribe to.

8. Security of Information

We take security very seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can only access to your Personally Identifiable Information on our Website by providing a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone.

We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe when it is transmitted to us. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible and liable for the actions of any third parties that may receive any of such information.

9. Data Tracking

Cookies. To facilitate and customize your experience with the Website, we may store cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that User. We use cookies to save you time while using the Website, to remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on.

We may use Third Party Advertising Companies to display advertisements on our Website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our Website only and does not cover the use of cookies by any Third Party Advertiser.

Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.

Other Tracking Devices

We may use other industry-standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions.

We may allow our Third Party Service Providers to use these devices on our behalf.

Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action.

Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.

10. Hin Sang Promotions

When you enter a promotion, sweepstakes, or contest hosted by us or sponsored by us and/or our partners, we ask for your name, address, and email address. You may be asked to provide additional information or to answer certain questions, some of which may be optional.

We may contact you in connection with a particular promotion, such as a sweepstakes or contest, in order to update you of your status, administer the promotion, let you know that a promotion has ended, and for other purposes.

Promotions that are hosted on the Website may be sponsored by us, may be co-sponsored by us and another company, or may be sponsored by companies other than us. Some or all of the data collected during a promotion may be shared with the sponsor(s) or companies indicated on the entry form. Promotions that are hosted by a third party may collect and use information alone or in conjunction with us.

The nature of this information sharing policy will be indicated on the entry form. If information is collected and used by a third party, you will need to read their privacy policy carefully to understand how that information may be used.

If data will be shared, then there will be a notice to you prior to the time of data collection or transfer.

Some promotions, sweepstakes or contests may use cookies in order to track your progress and number of entries in some of our promotions, sweepstakes, and contests. When you participate in a promotion sponsored or hosted by us, you are subject to the official rules of that promotion.

11. Privacy Policies of Third Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices.vIf you visit any such website through our website, we urge you to review their website’s privacy policy. We are not responsible for the policies or practices of third parties.

12. Public Areas

We may provide areas on our Website where you can publicly post information about yourself, communicate with others, and/ or can review products, vendors, and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. We are not responsible for the content and usage of these information which are publicly disclosed to third parties.

If you post your email address along with a public vendor review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.

The Merchant shall fully indemnify us if we suffer from any kinds of claims, legal actions or lawsuits arising out of the advertisements of the Hin Sang Merchant. The Hin Sang Merchant shall also indemnify us for all the fees or losses incurred as a result of such claims, legal actions and lawsuits.

14 days after the last posting date of the advertisement, the Merchant shall fully indemnify all responsibility of any claims, legal actions or lawsuits arising from the actions and decisions of such merchant. Hin Sang Limited will not be liable or responsible of any claim, legal actions or lawsuits arising form the actions and decisions of such Merchant.

13. Jurisdiction

This Policy and its relevant provisions shall be governed by and construed in all respects in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”) and the parties hereto hereby submit to non-exclusive jurisdiction of the courts of HKSAR.

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